PLEASE DO NOT REFUSE A SHIPMENT AS A WAY TO RETURN YOUR ORDER. THIS WILL CAUSE ANY REFUND YOU ARE EXPECTING TO BE FORFEITED.
You absolutely MUST go through the proper return procedures to ensure things get processed properly.
A copy of the invoice will need to be included with the return.
There is a 35% restocking fee charged against all returned parts as this is what GM charges us to return parts to them.
Parts must be resaleable and in the original packaging withGM part number tags intact.
If you need to put your return in a separate box to ensure it's safety, please do so, but make sure your return is still in it's original packaging inside the new box.
Clear packing tape only.
We cannot take back used parts.
Any modifications being made to your vehicle are at your own risk/expense.
Any returns without a VIN are at your own risk/expense.
We cannot take back installed or tried parts.
Electrical parts are not returnable.
Discontinued parts are non returnable.
We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
Return requests need to be within 30 days of receipt.
Please notify us within 24 HRS of any damages to your order. We have a time limit with GM to claim damages and we cannot assist you if it is past that time limit.
Cancellation Policy
An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
If the cancelled part was special ordered from the manufacturer a return fee of 35% may apply.
